Strictly NO Refund Policy or Returns

We do not hold any responsibility beyond products that are shipped as it is not within our control. This includes products damaged by shipping couriers or lost packages.

We CANNOT return or refund items as a result of sizing mistake made by customers. We strongly suggest to research beforehand or go in to your local retail store and try on a similar product to compare sizing!

Exceptions apply in the event of receiving an incorrect item or sizing.

If we are unable to source you the item that you bought, we have the ability to refund you. 

Trustsneakers is committed to protecting the privacy of our customersHow We Use Your Information:

We use the personal information collected for the following purposes:

• To process and fulfil your orders and requests for products or services
• To communicate with you regarding your orders, account, or inquiries
• To improve our products, services, and website functionality
• To personalise your experience with our company and provide relevant content
• To send promotional offers, newsletters, or marketing communications (you can opt-out anytime)
• To comply with legal obligations and prevent fraudulent activities

• Prices for our products and services are displayed on our website. We reserve the right to change prices at any time without prior notice.
• Payment for products or services is due at the time of purchase. We accept payment through the methods specified on our website.
• Refund policies are outlined on our website. Please review them carefully before making a purchase.

Shipping fee varies on location and size of product

We CANNOT return or refund items as a result of sizing mistake made by customers. We strongly suggest to research beforehand or go in to your local retail store and try on a similar product to compare sizing!